Legal notice

This notice is published in accordance with section 43 of the Electronic Communications and Transactions Act, 25 of 2002.

BUSINESS DETAILS

Full legal name: [registered name]
Trading as: Lenco Southline
Legal status: [Private company (Pty) Ltd / Sole proprietorship / Close corporation]
Registration number: [CIPC number, or "Not applicable — sole proprietor"]
VAT number: [number — delete this line if not VAT-registered]
Directors / owner: [full names]

PHYSICAL ADDRESS

[Street address]
[Suburb], [City], [Postal code]
South Africa

This is our physical business address, not a post box, as required by the Electronic Communications and Transactions Act.

CONTACT

Email: [email]
Telephone: [number]
Website: https://lencosouthline.com

WHAT WE SELL

Consumer audio and sleep accessories, sold online and delivered by courier within South Africa.

PAYMENT AND SECURITY

Payments are processed by [gateway] over a secure encrypted connection. We do not store card details on our systems.

YOUR RIGHTS

Cooling-off period: under ECTA section 44 you may cancel an online purchase within 7 days of receiving the goods, without reason or penalty. You bear only the direct cost of returning them.

Consumer Protection Act: goods must be safe, of good quality, and match their description. You have six months to return defective goods.

POPIA: you have the right to access, correct or delete personal information we hold about you. Our Information Officer is [name], reachable at [email].

DISPUTE RESOLUTION

Please contact us first at [email]. If we cannot resolve it:

Consumer Goods and Services Ombud — 0860 000 272, www.cgso.org.za
National Consumer Commission — 012 428 7000
Information Regulator (data matters) — complaints.IR@justice.gov.za